Reduce bad reviews by 70%, Increase revenue by 10%

Collect location-based customer feedback through automated SMS surveys that drive traffic and improve customer experience.

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Real-time Location Based Feedback

Our customers’ customers love our SMS surveys, you will too!

  • Receive up to 5x more feedback compared to receipt survey
  • Reduce bad reviews by providing customers with a private channel to express concerns
  • No hardware needed, simply solicit feedback from store signage.
Your Brick & Mortar Helpdesk

75% of customers send in feedback within 5 minutes of visiting your location

  • Get notified instantly of customer follow-up request
  • Engage in real-time two-way conversations with customers to alleviate issues or answer questions
  • Turn negative experiences into positive ones

Turn Happy Customers into Ambassadors

Encourage positive social shares to get more customers

  • After a positive survey, we prompt your happy customers to share their experiences on social media
  • You can offer an incentive to get more people to share.
  • When your customers' friends and families see positive reviews about you on social media, they're more likely to try you out!
Improving customer experiences around the word

Industries we support

Restaurants

Reduce bad reviews for your restaurants by up to 70%.

Credit Unions & Banks

Improve branch experiences & overall customer satisfaction

Retail

Collect feedback from non-purchasers at your stores.

Feel free to contact with us

Benchmark Intelligence is a customer feedback platform for brick & mortar chains. 

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