Collect customer feedback through automated SMS surveys and text-based feedback that improve customer experience and increase positive reviews
Trusted by Many Companies Including:
Text-based feedback is the quickest and most efficient way to address the customer experience as they are visiting your store
Resolve unhappy customer issues quickly while increasing your loyal customer base with an overall elevated customer experience
Social proof is increasingly a part of the consumer journey, encourage happy customers to leave reviews resulting in more 5⭐ reviews
How Do We Do It?
Feedback Navigator:This service sends instant surveys to customers when they text a designated number. You can easily track the responses and respond to customer feedback instantly.
EngageChat: This service allows you to instantly respond to customer feedback via text messaging. You can easily track the responses and ensure your customers are happy.
Turn Happy Customers into Ambassadors
Reduce bad reviews for your restaurants by up to 70%
Improve branch experiences & overall customer satisfaction
Collect instant feedback from customers at your stores
Choose the Package that Suits You
Monthly
Yearly
2 Months Free
Surveys Only
Per Location Per Month
Surveys + Chat
Per Location Per Month
Surveys + Chat
More than 30 locations
Surveys Only
Per Location Per Month
Surveys + Chat
Per Location Per Month
Surveys + Chat
More than 30 locations
Benchmark Intelligence is a customer feedback platform for brick & mortar chains.
Copyright © 2024 Benchmark