Real Time Feedback,
Happier Customers

Collect customer feedback through automated SMS surveys and text-based feedback that improve customer experience and increase positive reviews

Instant Customer Feedback

Trusted by Many Companies Including:

Why Benchmark Intelligence?​

Instant Customer Feedback

Text-based feedback is the quickest and most efficient way to address the customer experience as they are visiting your store

Engage Unhappy Customers

Resolve unhappy customer issues quickly while increasing your loyal customer base with an overall elevated customer experience

Increased Positive Reviews

Social proof is increasingly a part of the consumer journey, encourage happy customers to leave reviews resulting in more 5⭐ reviews

How Do We Do It?

Feedback Navigator:

SMS Surveys

This service sends instant surveys to customers when they text a designated number.  You can easily track the responses and respond to customer feedback instantly.

EngageChat: 

SMS Instant Chat

This service allows you to instantly respond to customer feedback via text messaging.  You can easily track the responses and ensure your customers are happy.

Your Brick & Mortar Helpdesk

75% of customers send feedback within 5 minutes of visiting your location

Turn Happy Customers into Ambassadors

Encourage positive reviews to get more customers

We Have Clients in the These Industries:

Restaurants

Reduce bad reviews for your restaurants by up to 70%

Credit Unions & Banks

Improve branch experiences & overall customer satisfaction

Retail

Collect instant feedback from customers at your stores

And Many More...

Ready to Start With Benchmark Intelligence?

Choose the Package that Suits You

Monthly

Yearly

   2 Months Free   

Basic - Feedback Navigator

Surveys Only

$55.00

Per Location Per Month

Pro - EngageChat​

Surveys + Chat

$110.00

Per Location Per Month

Enterprise

Surveys + Chat

Quote

More than 30 locations

Basic - Feedback Navigator

Surveys Only

$46.00

Per Location Per Month

Pro - EngageChat

Surveys + Chat

$92.00

Per Location Per Month

Enterprise

Surveys + Chat

Quote

More than 30 locations

Have any questions?